FAQ
FREQUENTLY ASKED QUESTIONS
FAQ FROM OUR RENTERS

If you don’t see an answer to a question that you have below – get in touch with us and we will be happy to answer all of your questions.
WHAT ARE YOUR COVID-19 SAFETY PRECAUTIONS?
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We have enhanced cleaning and disinfecting practices for customer-contact areas at the kiosk and on the boats.
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We disinfect all lifejackets in between guest use.
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We thoroughly clean and disinfect boat surfaces, tables and bbqs between each tour and/or rental.
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With the exception of family groups living in one household, we limit our boat tours capacity to maintain an empty seat space between passengers who are not in the same group to maintain sufficient physical distancing.
COMMON QUESTIONS
WHAT MONTHS ARE YOU OPEN?
We operate our BBQ Boats from April until the end of September.
CAN WE DRIVE THE BOAT OURSELVES?
HOW LONG IS A BBQ BOAT RENTAL?
The rental period is 2 hours. A Lake Tour is 45 minutes.
DO YOU PROVIDE FOOD OR DO WE BRING IT?
You have the option to bring your own food along to cook on the BBQ or arrange for catering through our selected caterer 24 hours in advance to your rental period. (Contact us to ask about our catering).
DO WE NEED TO PAY A DEPOSIT TO BOOK A BOAT?
You will need to pay the full amount of rental cost to reserve your booking.
WHAT IS YOUR CANCELLATION POLICY?
HOW OLD DO YOU HAVE TO BE TO GO ON THE BOAT?
You must be at least 21 years old or must have a parent or guardian present.
DOES OUR DRIVER NEED A BOATING LICENSE?
No boating license is required.
DO YOU ALLOW ALCOHOL ON THE BOATS?
No. Alcohol is prohibited – the same rules apply as when you are driving a car.
WHAT IF IT RAINS ON THE DAY OF MY BOOKING?
We operate RAIN OR SHINE! Should you decide that you don’t want to go in the rain we can issue a rain cheque for another date. NO refunds will be given for rain. Thunder and lightening rentals will be cancelled and rescheduled.
CAN YOU BBQ ON THE 45 MINUTE LAKE TOUR?
BBQ use is not permitted during the tour.
DO YOU ALLOW SMOKING ON THE BOATS?
No. Smoking is prohibited on the boats.
WHAT ARE YOUR COVID-19 SAFETY PRECAUTIONS?
BOOK YOUR BBQ BOAT OR LAKE TOUR ONLINE!
PART OF THE FAMILY
As a family owned and operated business, here at Maeg's BBQ Boats we want you to feel welcome and will treat you like family throughout your time with us.
Our eco-friendly boats require no boating license. Be your own captain!
BOATING SEASON
We operate from April-September on Okanagan Lake in Kelowna B.C. Our eco-friendly boats require no boating license. Be your own captain!
Monday - Sunday 9:00am - dusk
Public Holidays 9:00am - dusk
CONTACT US